An Enhanced Cloud Adoption Framework for the Financial Services Industry: Case of Family Bank in Nairobi County, Kenya (Published)
Despite potential commercial advantages of Cloud computing, institutions in the Financial Services industry are still hesitant to adopt the technology. The problem is that these institutions opt to put their IT services to cloud because of diverse requirements and concerns that are unique to their environment. Existing frameworks for cloud adoption are too general and though they seem to address some concerns, no single framework is entirely adequate by itself to be applied effectively in the Financial Services Industry. There is therefore an IT problem that exists due to lack of an integrated adoption framework that adequately addresses cloud computing concerns for institutions in the Financial Services Industry who are considering the cloud decision. It is on this basis that this research seeks to develop an enhanced cloud adoption framework that can guide cloud adoption in the Financial Services Sector. The study concluded that technology context, organizational context, IT skill level and cloud knowledge of non IT employees, environmental context and IT governance structure has a positive impact on the adoption of cloud computing in the financial services industry.
Keywords: Cloud Computing, enhanced cloud adoption framework