European Journal of Computer Science and Information Technology (EJCSIT)

EA Journals

Customer experience automation

The Future of AI Personalization: Real-Time Adaptation in E-commerce (Published)

The integration of real-time AI adaptation in e-commerce has fundamentally transformed how businesses engage with customers through personalized experiences. This transformation encompasses sophisticated implementation strategies, technical architectures, and practical applications that have revolutionized product discovery and customer engagement. The advancement in stream processing engines, feature engineering pipelines, and online learning models has enabled organizations to deliver highly personalized experiences while maintaining optimal performance. Through dynamic feature vector updates and adaptive model selection, modern systems demonstrate remarkable capabilities in real-time personalization. The implementation of edge computing and progressive refinement strategies has effectively addressed challenges in data latency management, while comprehensive approaches to algorithmic bias mitigation ensure fair and balanced recommendations. Looking ahead, enhanced contextual understanding through multi-modal data processing and federated learning integration promises to further revolutionize personalization capabilities while preserving user privacy and reducing computational overhead. These advancements mark a significant evolution in how digital commerce platforms understand and respond to customer preferences, setting new standards for personalized customer experiences.

Keywords: AI adaptation, Customer experience automation, Real-time personalization, e-commerce optimization, federated learning

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