Workforce Analytic and Organizational Competence of GSM Telecommunication Firms in Nigeria: The Moderating Role of Organizational Structure (Published)
This study examined the moderating role of organizational structure on relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The design for the study was the cross-sectional survey research. The population of the study comprised managers of all four functional GSM telecommunication firms. Primary data was generated using the structured questionnaire. The reliability of the instrument was ascertained using the Cronbach Alpha coefficient with all the items scoring above 0.70. The Spearman Rank Order Correlation Coefficient was used in testing for the bivariate hypotheses while the partial correlation was adopted in testing for the moderating role of standardization and formalization on the relationship between the studies variables. The results from the analysis revealed that there is a significant relationship workforce analytic and organizational competence of GSM telecommunication firms in Nigeria. Similarly, the study affirms that the process of standardization of the organization plays a critical and well evident role in ensuring that workforce analytics results in competence of GSM telecommunication firms in Nigeria. Finally, organizational formalization is affirmed to contribute and impact meaningfully on the relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The study concludes that in the process of formalization, management of the GSM telecommunication firms stress on the adoption and implementation of policies which clearly align the organization with its environment and in the same manner enhances the organizations capacity for learning and effectively adapting its human resource to the needs of its market or context.
Keywords: Organizational structure, organizational competence, workforce analytics
Workforce Analytic and Organizational Competence of GSM Telecommunication Firms in Nigeria: The Moderating Role of Organizational Structure (Published)
This study examined the moderating role of organizational structure on relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The design for the study was the cross-sectional survey research. The population of the study comprised managers of all four functional GSM telecommunication firms. Primary data was generated using the structured questionnaire. The reliability of the instrument was ascertained using the Cronbach Alpha coefficient with all the items scoring above 0.70. The Spearman Rank Order Correlation Coefficient was used in testing for the bivariate hypotheses while the partial correlation was adopted in testing for the moderating role of standardization and formalization on the relationship between the studies variables. The results from the analysis revealed that there is a significant relationship workforce analytic and organizational competence of GSM telecommunication firms in Nigeria. Similarly, the study affirms that the process of standardization of the organization plays a critical and well evident role in ensuring that workforce analytics results in competence of GSM telecommunication firms in Nigeria. Finally, organizational formalization is affirmed to contribute and impact meaningfully on the relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The study concludes that in the process of formalization, management of the GSM telecommunication firms stress on the adoption and implementation of policies which clearly align the organization with its environment and in the same manner enhances the organizations capacity for learning and effectively adapting its human resource to the needs of its market or context.
Keywords: Organizational structure, organizational competence, workforce analytics
Workforce Analytic and Organizational Competence of GSM Telecommunication Firms in Nigeria: The Moderating Role of Organizational Structure (Published)
This study examined the moderating role of organizational structure on relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The design for the study was the cross-sectional survey research. The population of the study comprised managers of all four functional GSM telecommunication firms. Primary data was generated using the structured questionnaire. The reliability of the instrument was ascertained using the Cronbach Alpha coefficient with all the items scoring above 0.70. The Spearman Rank Order Correlation Coefficient was used in testing for the bivariate hypotheses while the partial correlation was adopted in testing for the moderating role of standardization and formalization on the relationship between the studies variables. The results from the analysis revealed that there is a significant relationship workforce analytic and organizational competence of GSM telecommunication firms in Nigeria. Similarly, the study affirms that the process of standardization of the organization plays a critical and well evident role in ensuring that workforce analytics results in competence of GSM telecommunication firms in Nigeria. Finally, organizational formalization is affirmed to contribute and impact meaningfully on the relationship between workforce analytics and organizational competence of GSM telecommunication firms in Nigeria. The study concludes that in the process of formalization, management of the GSM telecommunication firms stress on the adoption and implementation of policies which clearly align the organization with its environment and in the same manner enhances the organizations capacity for learning and effectively adapting its human resource to the needs of its market or context.
Citation: Georgewill, Ambie Ibiba (2021) Workforce Analytic and Organizational Competence of GSM Telecommunication Firms in Nigeria: The Moderating Role of Organizational Structure, European Journal of Business and Innovation Research, Vol.9, No.5, pp. 47-63
Keywords: Organizational structure, organizational competence, workforce analytics
The Effects of Organizational Structure on the Performance of Organizations (Published)
An organization can be likened to a building whose strength is determined by the structure and frames which holds it. The structure is the manner in which interrelated elements (resources) are arranged so that the building can be stable, resist stress and it provides the right form. To this end, for the performance of an organization to be effective, it is important to understand the right manner in which interrelated elements (structure) in the specific organization is arranged. To measure the performance of the organization, dependent variables such as sales, profit, and customer satisfaction will be considered. Also, the study utilized independent variables centralization and formalization organizational structures. This is to show the effects of the dependent variables on the independent variable. The research adopted quantitative design and applied mono method which brought about numerical data generated from questionnaire administered. The population of this study comprises of all staff of Covenant Micro Finance Bank as well as the customers of the banks. Total sum of 354 sample size comprising of both employees (51) and customers (303) of Covenant Micro Finance Bank is the sample size. The propositions assumed for this study are that: there is no relationship between organizational centralization and organizational customer satisfaction, there is no relationship between organizational centralization and organizational profit, there is no relationship between organizational formalization and organizational customer satisfaction and that there is no relationship between organizational formalization and organizational profit. Also, among the secondary data collected are views of various management researchers. As a result of the primary and secondary data collected, the study recommends that organizations should adopt decentralization structure and reduce formalization in the work place.
Keywords: Decentralization, Organization, Organizational Performance, Organizational structure, formalization.