Digital-Enabled Employee Retention Strategies and Employee Performance in the Nigerian Federal Judicial Service Commission (Published)
This study examined the influence of digital-enabled employee retention strategies on employee performance in the Nigerian Federal Judicial Service Commission (FJSC). As public institutions undergo rapid digital transformation, the need to integrate digital human resource management tools into retention practices has become essential for sustaining workforce motivation, engagement, and productivity. Four digital-enabled retention dimensions digital learning and development, digital work–life balance tools, digital rewards and well-being systems, and digital employee engagement platforms were assessed using a census survey of FJSC employees. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results showed that all four digital-enabled retention strategies significantly improved employee performance, with digital employee engagement systems emerging as the strongest predictor. Digital learning and development also enhanced performance through improved competence, while digital work–life balance tools and digital rewards systems contributed to reduced stress, higher motivation, and better task execution. The model explained 47.6% of the variance in employee performance, demonstrating substantial predictive power. The study concludes that digital HRM practices are critical drivers of performance in modern judicial institutions and recommends that the FJSC strengthen its digital HR infrastructure, enhance e-learning platforms, expand digital communication tools, and implement comprehensive digital reward and well-being systems. These findings provide valuable insights for policymakers and HR practitioners seeking to improve public-sector performance in a digitally evolving environment.
Keywords: employee performance and digital-enabled environment, employee retention strategies