Unlocking Sustainability: How Entrepreneurial Skills, Drive Small-Scale Enterprises in Akwa Ibom State, Nigeria (Published)
Entrepreneurship is vital for economic growth and organizational sustainability, especially in developing economies like Nigeria. This study explores how entrepreneurial skills—communication, negotiation, conflict resolution, and multi-tasking—affect the sustainability of small-scale enterprises in Akwa Ibom State. Using survey data from 109 hotel employees, the research applies a quantitative design to test the significance of these skills. Findings show strong links between entrepreneurial skills and sustainability across economic, social, human, and environmental pillars. Communication fosters customer loyalty and employee motivation; negotiation improves resource access and stakeholder satisfaction; conflict resolution reduces inefficiencies and promotes workplace harmony; multi-tasking enhances adaptability and resilience. This study bridges entrepreneurship and sustainability literature, offering practical insights for entrepreneurs, policymakers, and academics. It concludes that prioritizing human relations skills, alongside targeted training, government support, and sector-specific strategies, are essential for long-term viability of small-scale enterprises in Akwa Ibom state and Nigeria.
Keywords: Conflict, Entrepreneur, Skills, Sustainability, communications, multi-tasking
Managing Channel Conflict for Enhanced Organizational Performance (Published)
The focal point of this study is managing channel conflict for enhanced organizational performance. It is a survey research and the main instrument of data collection was the questionnaire. Out of three hundred and forty five questionnaires administered, 86% or three hundred were retrieved and used in the analysis. Statistical package for social sciences (SPSS) was strictly used in the analysis. The Pearson product moment correlation analysis was used to test the various hypotheses earlier formulated. The study found that conflict affects the performance of the channel members negatively. There is inverse relationship between conflict and profitability. As a result of these findings, it was recommended, amongst others, that conflict in all its ramifications be minimized so as not to distract channel members from performing optimally
Keywords: Channel, Conflict, Organizational Performance