Corporate Social Responsibility (CSR) is defined as the voluntary commitment of businesses to include in their corporate practice economic, social, and environmental criteria and actions, which are above and beyond legislative requirements and related to a broader range of stakeholders, everyone influenced by their activities. The study results showed that there were 250 managers of commercial banks in Ho Chi Minh City who interviewed and answered about 11 questions. Data collected from June 2016 to December 2016 for commercial banks in Ho Chi Minh City. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of commercial banks in Ho Chi Minh City. In addition, the exploratory factor analysis (EFA) results showed that there were two factors, which included of factors following internal factors (X1) and external factors (X2) with significance level 5 percent. In addition, all of two components affecting the Corporate Social Responsibility (CSR) at commercial banks in Ho Chi Minh City with significance level 5 percent. The research results processed from SPSS 20.0 software.
Keywords: Corporate Social Responsibility and Hutech, Internal factors, external factors
