Determinants of Technological Innovation Adoption and Banking Operations of Selected Deposit Money Banks in Nigeria (Published)
Banks are one the most important financial institutions that contribute efficiently to the growth of any economy. The banking institutions have contributed significantly to the effectiveness of the entire financial system as they offer an efficient institutional mechanism through which resources can be mobilized and directed from less essential uses to more productive investment; yet, there have been challenges confronting deposit money banks in Nigeria in form of governance process control, risk management, compliance and consulting, financial reporting and fraud audit. Therefore, the study examined the determinants of technological innovation adoptions and their effects on banking operations of deposit money banks in Lagos, Nigeria.The research designs adopted for this study was survey research design. The target population used for this study was employees of the selected deposit money banks in Lagos State, Nigeria. The sample size for the study is 397 and simple random sampling technique was adopted for the study. The research instrument was questionnaire which was validated by the supervisor and the reliability was 0.843. The data for the study was analyzed using simple regression analysis.The study showed that technological innovations have significant effects on banking operations in selected deposit money banks in Lagos State, Nigeria. The finding also revealed that ease of use has significant effect on operational efficiency of deposit money banks in Lagos, Nigeria with Adj R2 = 0.698; F-Statistic (df = 4, 432) = 190.224 and p-value = 0.000. The study revealed that compatibility has significant effect on operational structure of deposit money banks in Lagos, Nigeria with Adj R2 = 0. 556; F-Statistics (df = 4, 432). = 499.656 and p-value = 0.000.The study concludes that investment in technology will bring an improvement in the operations of deposit money banks in Nigeria. It is however recommended that the government through CBN should provide adequate security measures towards the various e-banking products in Nigeria. This will aid in reducing the rate of fraud and forgery in the banking industry and encourage investors which in turn will increase the banks’ cash inflow cum use of available fund for granting of credit facilities.
Citation: Salami, Saheed Olawale, Akande, Folorunso I., and Alalade, Y.S.A (2022) Determinants of Technological Innovation Adoption and Banking Operations of Selected Deposit Money Banks in Nigeria, European Journal of Accounting, Auditing and Finance Research, Vol.10, No. 1, pp.25-54
Keywords: Compatibility, Customer relationship, Operational Efficiency, ease of use, operational structure.