The study examined competencies required by administrative office managers in the utilization of electronic records in tertiary institutions in Taraba State, Nigeria. The study adopted survey research design. The population for the study comprised 901 (males 659 and females 242) administrative office managers in nine (9) tertiary institutions located in Taraba State. The sample size of the study was 277, determined using Yaro Yamane’s formula. The instrument for data collection was a 4-point rating scale structured questionnaire titled “Questionnaire on Competencies Required by Administrative Office Managers in the Utilization of Electronic Records (QOMCUER). The instrument was validated by three experts and was subjected to internal reliability testing using Cronbach Alpha reliability coefficient and it produced an overall reliability index obtained of 0.85. Findings indicated that word-processing and cloud storage competencies are required by administrative managers in the utilization of electronic records. Results of the hypotheses testing revealed that there is no significant difference in the mean ratings of male and female administrative office managers in tertiary institutions on word-processing competencies required in the utilization of electronic records. Furthermore, there is no significant difference in the mean ratings of administrative office managers in urban and rural areas in tertiary institutions on cloud storage competencies required in the utilization of electronic records. The implication of the findings will be useful to office managers in times of creation and storage of records in tertiary institution. It was recommended that tertiary institutions that employ administrative office managers should organize seminars and workshops to provide competency training in word-processing and cloud storage to enable them handle electronic records in any office they find themselves.
Keywords: Records, administrative office managers, electronic records, word-processing and cloud storage competencies.
